At GamingTether, customer satisfaction is our top priority. We aim to provide safe, accurate, and timely delivery of digital products such as gaming accounts, in-game currencies, and related services. This Return & Refund Policy outlines the conditions under which you may request a refund or replacement and explains your rights as a customer.

Refunds may be requested within a 14-day warranty period from the date of your purchase. This window gives customers the opportunity to test their product and confirm its accuracy and security. After this period, refund requests may be denied unless you have selected a lifetime warranty during checkout.

🔐 Account Security

If your purchased account is compromised or banned without any fault or misuse on your part, you may be eligible for a refund or replacement. This includes cases where the account was reclaimed by a previous owner or had vulnerabilities not disclosed at purchase.

🎯 Account Accuracy

All products listed on GamingTether must match their description at the time of sale. If you receive an account that differs from what was advertised—such as fewer skins, wrong rank, or missing items—you have the right to request a replacement or store credit for the full amount paid.

Our customer support team operates 24/7 to ensure every issue is addressed as promptly as possible. We strive to resolve most claims within 24–48 hours, depending on the complexity of the issue and the responsiveness of the seller.

We encourage customers to submit detailed information through our ticket system. This includes screenshots, error messages, or communication logs to help speed up investigation and resolution.

🧾 General Warranty (Free)

All GamingTether accounts come with a standard 14-day warranty, completely free of charge. This warranty covers any delivery issues, account mismatches, or early account problems, as long as you followed the proper usage guidelines.

During this period, customers can report problems and request support through our help center. If the issue is verified, we'll provide a refund or replacement depending on the circumstances.

♾️ Lifetime Warranty (Optional Add-on)

For added peace of mind, customers may choose to purchase a lifetime warranty at checkout. This ensures you're protected even beyond the 14-day window, offering ongoing support for account access, security issues, and accuracy.

To claim your warranty or request a refund, follow these steps:

• Contact Support Immediately: Do not modify or use the account if you suspect any problem. Reach out via our ticket system and describe your issue in full.
• Provide Detailed Evidence: Include order numbers, screenshots, or any error messages you received. The more specific your information, the faster we can help.
• Let Us Investigate: Our support agents will review your case, consult the seller if necessary, and offer a resolution. This could be a refund, a replacement account, or technical help to recover access.

🎮 Game Accounts

Refunds are available if any of the following applies:

• The account was not delivered within the timeframe stated in the product listing.
• Login credentials or access information provided were incorrect or nonfunctional.
• The account's features or stats were not as described at the time of purchase.
• The account was compromised after delivery, and you followed all usage recommendations, including changing passwords and enabling 2FA.

💰 In-Game Currency & Items

Refunds are available under these circumstances:

• The seller failed to deliver the currency or item within the guaranteed delivery window.
• The seller did not inform you of RWT risks (real-world trading) that led to penalties or bans.
• The transaction caused direct harm to your account, such as stat losses, penalties, or demotions.

1. Contact the Seller

We strongly advise reaching out to the seller first using the order chat. Many issues are resolved quickly, and sellers have the option to offer store credit as a gesture of goodwill.

2. Submit a Ticket

If no resolution is reached within 12 hours, open a support ticket via our website. Include all relevant order information and issue details to help speed up investigation.

3. Investigation & Resolution

GamingTether will investigate your claim, consult the seller, and determine the appropriate outcome. Refunds may be issued in the form of store credit or to the original payment method, depending on your request.

🛍️ Store Credit

Most refunds are issued as store credit to your GamingTether account. This credit can be used for future purchases and is applied instantly once your refund is approved.

💳 Original Payment Method

If you prefer a refund to your original payment method (e.g., credit card, PayPal), contact our support team. Please note that refunds to original payment methods may take 3–7 business days, depending on your bank or provider.

❗ Abuse of Refund System

Users who repeatedly submit false or unjustified refund claims may be flagged for abuse. This can result in denial of future warranty coverage, restrictions on purchases, or account suspension.

🔍 Proof of Delivery

For services involving item transfers or game logins, proof of delivery includes screenshots, game logs, delivery confirmations, or chat records. These help us confirm successful completion or identify failed transactions.

⚠️ Chargebacks and Fraud

Initiating a chargeback without contacting our support team first may result in an immediate ban from GamingTether. We take fraud seriously and will dispute chargebacks with full transaction documentation.

❌ Order Cancellations

Orders can only be canceled if the seller has not yet begun delivery or processing. Once work has started or delivery is in progress, cancellations may not be possible.

GamingTether complies with applicable consumer protection laws. Customers located in certain regions (such as the IN) may have additional rights under digital goods legislation. This policy does not override any legal rights guaranteed by your country or region.

If you have any questions or need assistance with your order, don't hesitate to reach out. You can contact us 24/7 via our support portal, or email us directly at support@gamingtether.com. We're here to help every step of the way.